Terms of Service

Aussie Outlet — Australia

Last updated: 27 October 2026

1. Overview

Welcome to Aussie Outlet, an Australian online retailer offering a wide range of everyday products at competitive prices.

Trading name: Aussie Outlet

ABN: 80 313 946 874

Website: https://aussieoutlet.com.au

Email: support@aussieoutlet.com.au

Our online store is powered by Shopify.

By accessing our website or purchasing products, you agree to these Terms of Service, subject to applicable Australian laws and consumer protections.

2. Products and Availability

Aussie Outlet sells products across categories such as home and living, furniture, garden and outdoor, appliances, electronics, tools, fitness equipment, pet supplies and other consumer goods.

We make reasonable efforts to provide accurate product descriptions, specifications, photographs, dimensions, pricing and availability.

Product colours and appearances may vary slightly depending on manufacturing variations or screen settings.

Products are subject to availability. If an item becomes unavailable after an order is placed, we will contact the customer to arrange an appropriate alternative or refund.

3. Pricing and Payments

All prices are displayed in Australian dollars (AUD).

Applicable GST is included or otherwise clearly identified in accordance with Australian taxation requirements.

Shipping costs are calculated separately and displayed before an order is completed.

We accept the payment methods displayed at checkout.

Payments are processed using authorised payment providers.

We may update product prices and promotional offers without affecting orders already accepted.

4. Order Processing

Customers must provide accurate billing, contact and delivery information.

After completing checkout, customers will normally receive an order confirmation email.

If an order cannot be fulfilled due to an inventory issue, material listing error or other legitimate reason, we will contact the customer and arrange an appropriate refund or alternative resolution.

We may take reasonable steps to verify payment details and prevent fraudulent transactions.

5. Shipping and Delivery

Aussie Outlet operates as an online-only retailer.

Products are dispatched through Australian suppliers and fulfilment partners.

Delivery costs depend on product dimensions, weight, supplier location, quantity and destination postcode.

Estimated delivery times vary by product and destination.

Multiple items may arrive in separate shipments.

Further information is available in our Shipping Policy.

Nothing in these Terms restricts applicable rights concerning delivery within an agreed or reasonable timeframe.

6. Returns, Refunds and Warranties

Eligible change-of-mind returns may be requested within 14 calendar days of delivery.

Approved voluntary returns may incur a 10% restocking fee calculated on the original product price and shipping fee, plus applicable return freight costs.

Products are supported by our published 12-month commercial warranty, subject to its terms.

All purchases are also protected by applicable consumer guarantees under Australian Consumer Law.

Please refer to our Return, Refund & Warranty Policy for further information.

7. Assembly and Installation

Some products may require assembly or professional installation.

Unless expressly included in the product description, installation and assembly services are not provided.

Customers should follow supplied product instructions and engage suitably qualified professionals where required.

These provisions do not limit statutory consumer rights.

8. Website Use

Users must not engage in fraudulent activities, unauthorised access, malicious interference or unlawful use of this website.

We may take reasonable steps to protect our website, customers and payment systems from misuse.

9. Intellectual Property

Original website content, branding, graphics and design elements are protected under applicable intellectual property laws.

Product trademarks, manufacturer names and associated intellectual property remain the property of their respective owners.

10. Third-Party Services

Our online store may use third-party services for payments, website hosting, delivery, analytics and customer communications.

These providers may operate under their own terms and privacy policies.

Aussie Outlet remains responsible for its obligations as the retailer under applicable Australian law.

11. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable privacy legislation.

We may share information with authorised service providers, suppliers and couriers where reasonably necessary to process and fulfil orders.

12. Limitation of Liability

To the extent permitted by law, Aussie Outlet is not liable for losses unrelated to a breach of its legal or contractual obligations.

Nothing in these Terms excludes, restricts or modifies rights or remedies that cannot legally be excluded, including Australian Consumer Law protections.

13. Changes to Terms

We may update these Terms periodically to reflect changes in our operations, services or legal requirements.

Updated Terms will be published on our website.

Changes will not retrospectively remove rights arising from previously accepted orders.

14. Governing Law

These Terms are governed by applicable Australian laws.

Mandatory consumer protections continue to apply regardless of the customer's Australian state or territory.

15. Contact Information

Aussie Outlet

ABN: 80 313 946 874

Website: https://aussieoutlet.com.au

Email: support@aussieoutlet.com.au

For questions concerning these Terms, orders or our services, please contact our customer support team.